Star Finance Group and its representatives will generally seek ‘personal information’ and ‘financial information’ about you. Personal information is any information from which your identity is reasonably apparent, which may include information or an opinion about you, your name, date of birth, address, account details, occupation, and any other information which we may require to identify you. Financial information is that which we utilise to assess your suitability for a credit product or to assist you in applying for a credit product. Examples of this information include any finance you may have outstanding, your repayment history in respect of these loans, as well as details of your employment, income and expenses. In certain circumstances, we may also be required to collect ‘sensitive information’ (such as health information) on behalf of the lender while giving you credit assistance.

Generally, it will be necessary for us to identify you in order to assist you with finding a product that meets your needs, however, where it is lawful and practicable for us to do so we will allow you to conduct business with us to the full extent possible without providing us with your personal information such as making general enquiries about promotional offers. By providing your information to us, we take this as confirmation that you consent to your information being used in accordance with our privacy policy.

From time to time, Star Finance Group may contact you with information about products from either us or our industry affiliates that we believe may interest you. To opt-out of receiving such information, simply let us know by contacting us directly using the office details above.